![]() ![]() ![]() Disconnect Hotspot Shield and proceed to clear the cache on your browser.Please follow the steps below for the appropriate devices.Īll Browsers (Safari, Firefox, Chrome, Opera, Internet Explorer): With the above verified we can proceed with troubleshooting steps. This also includes any app data for your mobile devices. Also, a cache may also contain private data, so it's better to store less of it. This can slow down your browsing, websites may load slower or appear as they are not supposed to. Browsers may sometimes mismanage the amount of cache stored. Please also note that these steps include clearing your cache. Turn off location services if you are using the mobile version.You have the latest version of the app (some older versions will have trouble connecting to our new servers.).(Streaming Services requires a 3 Mbps connection for one standard-quality stream and 5 Mbps for one high-definition stream.) Your internet connection is fast enough to stream video. ![]()
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